Role Overview
Manage and support a book of Enterprise and Mid-Market accounts, responsible for the full spectrum of the client relationship, from day-to-day operational excellence to long-term strategic growth. This is a hybrid role that blends the tactical rigor of account operations with the strategic mindset of client success.
What You Will Do
Manage account health, run client meetings, prepare Quarterly Business Reviews, monitor performance, and solve client needs as they arise. Develop and execute account plans and growth strategies, working to expand Veho’s footprint within each account over time.
Why It Might Be a Fit
The Account Manager will be a builder – intentionally crafting the ideal client experience. They will regularly encounter problems that have never been solved before, and their job will be to write the playbook, galvanize cross-functional support, and execute.
Requirements
- 5+ years of experience in Account Management, Client Success, or a similar client-facing role with direct ownership of a book of business
- Prior experience in logistics, supply chain, e-commerce, or last-mile delivery is strongly preferred
- Cross-Functional Fluency: Experience working across Operations, Product, Engineering, and Finance teams to solve client problems and drive outcomes in a fast-paced, high-growth environment
- Communication & Executive Presence: Skilled at preparing and delivering business reviews, building account plans, and communicating confidently with stakeholders at all levels — from warehouse managers to client executives
Benefits
- Competitive equity package
- Comprehensive medical, dental, and vision coverage
- 401k
- Unlimited PTO for exempt level roles
To apply for this job please visit jobs.gem.com.

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