Sales Operations & Support Coordinator II

Role Overview

The Sales Operations & Support Coordinator II is an intermediate-level office and clerical individual contributor responsible for supporting the end-to-end processing of service contract orders within Vertiv’s Services organization.

What You Will Do

Maintain a balance between Vertiv corporate policies/procedures and customer requirements, ensuring compliance while delivering customer satisfaction. Provide a high level of customer service to internal and external Sales Representatives by responding to inquiries, addressing questions, and accurately entering service contracts.

Why It Might Be a Fit

The successful candidate will have 1-2 years of relevant experience, preferably in a customer service, order processing, or administrative support role, and will be able to work both independently and collaboratively, with strong organizational and analytical skills.

Requirements

• 1–2 years of relevant experience, preferably in a customer service, order processing, or administrative support role
• High school diploma or equivalent experience
• Technical skills in Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Accurate data entry and typing skills
• Familiarity with Oracle/EBS systems is an advantage
• Computer literate with the ability to quickly learn and navigate business systems

Benefits

• High-Performance Culture
• Leadership Without Limits
• Limitless Growth & Learning
• A Place for Everyone