Sales Operations Specialist

Role Overview

Help drives sales team productivity and profitability by managing key support functions. Oversees the commercial planning calendar to ensure pricing policy compliance, coordinates with teams in China and the USA on sales forecasting and product planning to achieve 100% on-time, in-full shipments, and manages account and item setups as well as PO shipments.

What You Will Do

Manages the customer set up process and SKU creation, works with inter-departmental team to ensure compliance to price list, provides tracking, and compliance of price change activity for the retail division, proactively identifies opportunities for process improvements, and monitors the assigned sales organization’s compliance with required standards for maintaining CRM data.

Why It Might Be a Fit

Supports National Account Managers with internal sales processes and data analysis, facilitates a culture of continuous process improvement, and emphasizes ethical leadership and decision-making to protect Company’s brand and reputation.

Requirements

• Bachelor’s degree in Business, Marketing, Information Technology or related field
• Minimum of 3 years of sales operations management experience, preferably with a consumer products manufacturing company
• Requires solid experience with Netsuite, CRM, Excel, PowerPoint, Word
• Must have strong problem-solving skills, taking a challenge and working with internal team and external vendors to resolve issue through completion within a given deadline
• Must have broad cross-functional business knowledge, including an understanding of marketing, sales, product development, operations, and other functions present in consumer manufacturing companies
• Experience with supply chain scorecard requirements of Home Depot, Lowes, Best Buy, Target, Walmart, Bed Bath &Beyond, Kohl’s, Macy and Costco and fulfilling orders to 100% on time and in full (OTIF)
• Advanced understanding of the consumer products industry, the consumer buying process and purchasing mindset, as well as knowledge of the core elements of marketing to consumers
• Must have highly developed analytical skills, including the ability to visualize, articulate, and present problems of varying complexity in ways that enable decision-making
• Advanced communication skills with strong project leadership and organization capabilities needed to manage numerous priorities and break down segment silos
• Actively supports and complies with Company’s objectives, guidelines and commitment to Quality, Safety and Profitability with an emphasis on continual improvement
• Must be able to interact effectively and cooperatively with employees at all levels
• Must have the ability to complete assignments within the timeframe specified by the Manager
• Must be able to operate in a fast-paced environment and handle multiple projects simultaneously
• Emphasizes ethical leadership and decision-making to protect Company’s brand and reputation

Benefits

• 100% covered Medical/Dental/Vision for employee AND spouse + dependents!
• 401K with 4% employer match (eligible after 90 days of employment) and immediate vesting
• Generous Sick + Vacation policy + paid holidays
• Life Insurance
• Voluntary Life Insurance
• Disability Insurance
• Critical Illness Coverage
• Accident Insurance
• Healthcare FSA
• Dependent Care FSA
• Travel Assistance Program
• Employee Assistance Program (EAP)
• Fully stocked kitchen