Member Growth Operations Associate Manager

Role Overview

The Member Growth Operations Associate Manager will support the execution and continuous improvement of member communications across email, direct mail, SMS, and other campaign workflows. This is a hands-on generalist role for someone who enjoys moving between channels, learning interconnected systems, and bringing structure and accuracy to complex work.

What You Will Do

The role involves executing and quality-checking cross-channel campaigns, building and updating email templates, completing end-to-end QA, and supporting custom communication workflows.

Why It Might Be a Fit

The ideal candidate will be dependable, curious, and adaptable, with a strong attention to detail and ability to learn technical systems and workflows quickly.

Requirements

• 4+ years of experience in marketing operations, campaign operations, project management, or a related field
• Demonstrated project management experience, including organizing dependencies, managing multiple deadlines, and driving work through completion
• Exceptional attention to detail and a disciplined approach to quality assurance
• Ability to learn technical systems and workflows quickly and move comfortably between strategic context and hands-on execution
• Strong written and verbal communication skills, with the judgment to clarify requirements and escalate risks early
• Ability to prioritize effectively in a fast-moving environment and adapt as business needs shift

Benefits

• Dental insurance
• Vision insurance
• Starting pay will be based on a number of factors and commensurate with qualifications & experience ($84,000 to $110,000)
• Information about Virta’s benefits is on our Careers page at: https://www.virtahealth.com/careers