Senior Product Manager – Customer Growth Value Realisation

Role Overview

Join the Acquire & Embed team to shape customer relationships and create value from the moment customers join Westpac. Help shape portfolio strategy and investment priorities across customer onboarding, activation, and embedment.

What You Will Do

Develop strategic roadmaps, business cases, and recommendations to turn insights into clear priorities and measurable outcomes. Work across Product, Digital, Technology, Operations, Risk, Data, Finance, and Strategy to bring different perspectives together and simplify complex decisions.

Why It Might Be a Fit

Think strategically, influence where to invest, and help shape how Westpac grows and strengthens customer relationships.

Requirements

• Significant Product Management experience
• Strong strategic thinking
• Strong commercial and customer capability
• Experience developing roadmaps and turning broader business objectives into clear priorities and outcomes
• Strong analytical skills
• Experience defining success measures and tracking customer, commercial, and operational outcomes through value realisation
• Strong stakeholder management and influencing skills
• Strong communication skills
• A curious and forward-thinking mindset

Benefits

• Special offers on banking products and discounts from top brands
• Generous employee-only mortgage rates
• A variety of leave options
• Tailored learning and development opportunities
• Lots of opportunities to ‘give back’ to the Community