Focused on building communication skills and understanding client needs.
Responsibilities
Daily Work Pointers
Be polite, clear, and responsive in all client communications
Listen carefully to client needs and take accurate notes
Follow up promptly on requests and action items
Relationship-Building
Maintain a positive and professional attitude at all times
Support senior team members in managing client accounts
Build trust by being reliable and detail-oriented
Customer Service Skills
Learn and apply company customer service standards
Handle basic client inquiries confidently and escalate when needed
Stay calm and solution-focused when issues arise
Team Collaboration
Communicate clearly with internal teams
Share relevant client feedback with colleagues
Ask questions and learn from team members
Personal Development
Be open to feedback and continuous learning
Improve communication and time-management skills
Understand products, services, and client expectations
To apply for this job please visit en-sg.whatjobs.com.
Follow us on social media