AI-Enabled Customer Experience Lead

BullionStar, Singapore’s leading precious metals dealer, seeks a customer support specialist to represent the company across emails and calls. You’ll handle high volumes with accuracy, ensure customer trust, and use AI tools to draft responses and analyze trends.

This role emphasizes ownership, fast learning, and customer-first thinking in a dynamic environment. You will join a team that values initiative, clear communication, and continuous improvement as we deliver trusted service for gold,

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