Branch Operations Leader – Growth, Service & Team

Responsibilities

• Manage and supervise daily branch operations
• Lead, train, and motivate staff members
• Achieve sales and business growth targets
• Monitor branch performance and prepare reports
• Ensure high standards of customer service
• Handle customer enquiries, complaints, and escalations
• Manage staff scheduling, attendance, and performance evaluations
• Oversee budgeting, expenses, and inventory control
• Ensure compliance with company policies and procedures
• Support marketing and promotional activitiesMaintain a clean, safe, and professional branch environment
• Able to work on weekends

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