Customer Experience & Service Coordinator

Recruit Express Pte Ltd in Singapore is seeking a customer service professional to be the first point of contact, greeting clients warmly and handling calls with professionalism. You will log details in the CRM, verify warranties, and coordinate service bookings across three centres to ensure smooth operations.

You will collect and update customer and vehicle records, screen calls, route issues to the right advisor, optimize workshop capacity, and generate routine reports.

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