Account manager,Biopharma

Responsibilities:

• Relationship Development: Increase competitiveadvantage and drive customer satisfaction by building trust and developingstrong relationships.
• Add value in every interaction by workingtogether with customers and internal teams to develop beneficial solutions fortheir business.
• Provide higher and differentiating value not by what you sell – but by ‘How’ you sell
• Develop, implement, and enforce quality control procedures and standards.
• Targets:Meet/exceed IOP for sales and margin.
• Develop awareness / sales to increase margin. Identify quality issues with escalation to direct reporting
• Strategy Implementation: Demonstrate strategic agility in approach to customers and projects (solutions must be tailored to meet individual customer needs).
• Implement agreed strategies across defined accounts while maintaining and developing existing business.
• Utilize Avantor Resources: Utilize local and global internal (cross-functional) and external contacts to help achieve targets. Utilize CRM database to manage customer relationships, interactions and information that will increase effectiveness and aid sales.
• Planning/Forecasting: Plan, forecast and achieve objectives and Key Performance Indicators in territory/ accounts, using pre-call planning for increased effectiveness.

Qualifications & requirements:

• Min. diploma / bachelor’s in chemistry, Biotechnology or Life Science related
• 1-2 years of experience in a complex sales environment, where multiple clients are involved in the purchasing decision and there is a solution based selling approach
• A good understanding of company’ products, promotions, services- and solution offerings for customers
• A clear ability to manage customer interaction professionally by demonstrating excellent listening and organizational skills, and by using probing questions and reflective language to engage customers and build trust
• Ability to work independently and successfully manage time and territory
• Proactive, Inspirational and Team Focused
• Fresh graduates are welcome to apply

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Tagged as: Forecasting