Director, Revenue Operations

This opportunity is for an experienced Director of Revenue Operations who will own the architecture, strategy, and long-term development of the core revenue systems environment.

The role is responsible for building a scalable systems function that supports Sales, Finance, and Customer Success with reliable real-time data, automated workflows, and efficient processes across CRM, CPQ, ERP, public-sector procurement, and reseller operations.

This position will lead a growing Revenue Operations team, establish the technical roadmap for the revenue technology stack, and serve as a strategic partner to the CFO and executive leadership as the organization continues to scale.

What You’ll Do

• Define and own the long-term architecture and roadmap for Salesforce, MonetizeNow or a comparable CPQ platform, NetSuite, and the broader revenue systems stack.
• Design systems and processes for scalability rather than relying on short-term fixes.
• Build and continuously improve a quote-to-cash engine that helps Sales close business efficiently while providing Finance with accurate and reliable data across CRM, CPQ, and ERP systems.
• Design and maintain data governance frameworks and automation standards that improve the accuracy and consistency of pipeline, quoting, and revenue data.
• Create scalable and repeatable systems and processes for public-sector and reseller procurement.
• Build processes that can adapt as new partners, products, and procurement models are introduced.
• Develop forward-looking pipeline and forecasting infrastructure, including coverage models, bookings tracking, and executive reporting.
• Provide leadership with real-time visibility into pipeline performance, bookings, forecasting, and other key revenue metrics.
• Hire, develop, and grow a high-performing Revenue Operations team.
• Build the operational and systems capabilities required to support significant future growth.
• Partner with Finance, Sales, Customer Success, and Contracts leadership to design processes and make platform decisions that support long-term business operations.
• Serve as the strategic systems voice during planning cycles, mergers and acquisitions or integration scenarios, and platform evaluations.
• Help define how revenue systems, processes, and data infrastructure evolve as the organization grows.

Qualifications

• At least seven years of experience in Revenue Operations, Sales Operations, CRM, systems leadership, or a closely related function.
• Experience working within a SaaS company.
• Hands-on experience building and deploying AI capabilities into go-to-market systems and workflows.
• Experience using AI for data enrichment, forecasting, quote or deal automation, agentic tooling, or similar workflows within Salesforce, CPQ, or adjacent platforms.
• Demonstrated success designing scalable systems and processes rather than only resolving individual operational issues.
• Ability to think in terms of long-term systems roadmaps, architecture, and operational scalability.
• Experience building pipeline, quota, and coverage reporting models that support executive decision-making.
• Strong data analysis skills, including SQL or equivalent query experience across CRM and ERP datasets.
• Strong interest in building, developing, and scaling a Revenue Operations team.
• Structured and forward-looking communication skills.
• Ability to present strategic vision, systems architecture, and roadmaps to executive stakeholders.

Preferred Qualifications

• Deep hands-on Salesforce administration and configuration experience.
• Experience with a CPQ platform such as MonetizeNow or a comparable solution.
• Experience with NetSuite.
• Experience with public-sector or GovTech procurement processes.
• Familiarity with GSA Schedule procurement and cooperative purchasing vehicles is a plus.

Work Authorization and Background Check

• Applicants must be authorized to work for any employer in the United States.
• Employment visa sponsorship and transfer of existing employment visa sponsorship are not available at this time.
• Employment is contingent upon successfully passing a criminal background check.
• Employment authorization is verified through Form I-9 and E-Verify.

Travel

• Minimal travel is expected at this time.
• Competitive compensation.
• Medical insurance.
• Vision insurance.
• Flexible Spending Account and Health Savings Account options.
• Flexible paid time off.
• Fully remote workplace.
• Opportunities for career advancement.
• Additional employee benefits and perks.

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Tagged as: CRM Administration, Data Analysis, Forecasting, Salesforce, Salesforce CPQ, SQL