Senior Revenue Operations Manager (m/f/d)

Senior Revenue Operations Manager

We’re Appinio, a global market research company that combines an AI‑powered insights platform with expert consultancy. In this role, you will be supporting our Revenue Operations team by working in the revenue engine of our customer‑facing teams. You will be responsible for our data model and data quality measures, and you will set up and improve processes between Customer Success, Research, Sales, and Marketing.

This is your opportunity to fuel our growth, optimise team efficiency, and simplify day‑to‑day operations. In doing so, you’ll have a significant impact on Appinio and our overall success.

What you’ll be doing

• You will map, design, and improve scalable workflows across the entire revenue funnel (Marketing, Sales, and CS) to eliminate friction.
• Lead complex initiatives from initial “ambiguous problem” to final implementation, managing competing priorities with a focus on high‑impact results.
• Establish automated data quality measures and “health‑check” reporting to ensure our CRM remains a trusted, single source of truth.
• Evaluate and optimise our ecosystem (HubSpot, Fathom, etc.) to ensure every tool provides clear ROI and supports the user’s workflow.
• Build and maintain internal documentation to keep the business lean and organised as we scale.
• Contribute to the RevOps roadmap from strategy to reality, diagnosing bottlenecks, managing end‑to‑end projects, and ensuring high‑impact execution.
• Serve as the primary point of contact for RevOps support, using incoming requests to identify recurring patterns and implementing permanent “root cause” fixes rather than temporary patches.

Requirements

• Degree in Business Administration, Economics, Industrial Engineering, or a similar field.
• 5+ years of experience in Revenue Operations or related areas (GTM Operations Manager, Revenue Architect).
• Experience building in HubSpot—designing custom objects and data relationships that make sense for the business.
• Understanding of how Marketing, Sales, and CS fit together and ability to build the “glue” that connects them.
• Hands‑on skills with tools and automation, creating processes that can scale as the company grows.
• Strong data analysis skills: analysing pipelines and forecasts to inform leadership of what is actually happening.
• Proactive mindset to identify and remove friction and simplify processes.
• Strategic thinking for quota setting and capacity planning to keep growth on track.
• Ability to train teams and ensure new tools are adopted.
• Discernment in deciding when to move fast and when to push back on requests to keep systems clean.
• Fluency in English.

What’s in it for you

• Flexibility Policy – no hard cap on vacation days.
• Temporary work from abroad: if based in the EU, work outside your country of residence for up to 180 days per year.
• All necessary hardware, including your own MacBook.
• If located in Hamburg or Berlin, a Deutschland ticket or a mobility budget with the NAVIT app.
• Subsidised Urban Sports Club or ClassPass membership based on location.
• Access to co‑working spaces in major cities (Hamburg, Berlin, Munich, London, Madrid, Barcelona, New York) for eligible employees.

Additional role details

• This role will report directly to the Team Lead Business Intelligence.

Our interview process

• Screening Call with a Talent Acquisition Partner
• Hiring Manager Interview
• Case Study Interview
• Stakeholder Interview
• Reference Checks
• Executive Interview
• Offer

Please ensure that your application is submitted in English.

Appinio is an equal‑opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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Learn more about us: appinio.com LinkedIn Xing Kununu Instagram

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Tagged as: Data Analysis, HubSpot, Quota Setting