Account Manager to Senior Account Manager

Account Manager -Senior Account Manager, HealthTech

SolComms, an award-winning integrated communications agency for startups and scale-ups at the intersection of corporate and consumer communications, is seeking an Account Manager-Senior Account Manager to join its growing HealthTech division.

In this role, you'll serve as a strategic driver and media powerhouse, owning client relationships, leading campaigns from concept to coverage, and mentoring the next generation of talent.

Here's what you'll do:

Administrative Tasks :

• Ensure all workflow completed by junior team members is up to agency standards
• Consistently flag timely and relevant newsjack opportunities; take the lead in acting on these rapidly

Strategy Development :

• Partner with VPs/Directors/SAMs to lead the development of strategies; motivate junior team members to be active participants in strategy development
• Anticipate account needs and identify opportunities for strategic moments – from day-to-day creative pitch ideation, to larger-scale campaigns and activations
• Guide junior team members through the ideation of big-picture ideas, offering insight into what makes a campaign successful
• Actively present big ideas to Directors and clients
• Prompt and lead agency brainstorms and internals

Corporate Communications :

• Be the point of contact, leading clients through difficult-to-navigate circumstances
• Demonstrate a strong understanding of each client’s industry landscape; solidify yourself as an expert in each space and offer POVs on how to stay ahead of the competition
• Lead executive messaging development and sessions with clients
• Identify and consistently land thought leadership and founder placements for clients
• Review Speaker’s Bureau and Conference applications drafted by AEs

Events & Partnerships:

• Be the first line of defense and troubleshoot any on-event issues
• Conceptualize events from start to finish and own media updates/communication
• Be on-site for event setup and execution
• Lead client communications on-site
• Attend and lead destination press trips
• Finalize event recaps, invite lists, inclusive of media, influencers, tastemakers, etc., dependent on industry
• Serve as a partnership lead in all calls, email correspondence, and strategy

Media Relations:

• Serve as the pinch hitter for your teams – jumping in to quickly deliver press and results when needed
• Be an agency resource, leveraging media relationships across teams as needed
• Identify opportunities to create news when there is no news for clients
• Consistently refine media relations strategy, ensuring the team is delivering smart, on-trend pitches that are translating into opportunities
• Mentor junior team members on media relations, walking through list building and pitch writing, and next steps
• Leading key media announcements, managing up and down to ensure each news moment is a success
• Continue refining mastery of media landscape, landing a mix of digital, broadcast, podcast, newsletter, and more
• Draft complex media materials, inclusive of press releases, OpEds, LinkedIn content, and more

Client Communications:

• Serve as the day-to-day client lead, jumping into timely requests, building relationships with key client team members, and solidifying yourself as a go-to for the account
• Demonstrate strong stewardship of client communications by tactfully navigating client requests; serve as an advocate for junior team members
• Anticipate client needs, delivering on requests before they’re asked
• Confidently lead the majority of client calls

Mentorship:

• Directly manage Junior Account Executives and Account Executives; responsible for their growth at the agency and serving as a resource and guide for their future
• Lead weekly meetings with your direct reports
• Continue to be a sounding board for junior team members; offer advice and counsel to help improve their workflows

Agency Growth

• Participate in new business; joining discovery calls and supporting in the development of pitches. Occasionally join presentations

Here’s what you bring:

• 4-6 years of account management experience in integrated communications, with a proven focus on B2B and healthcare/healthtech sectors
• A portfolio highlighting high-impact B2B and healthcare campaign success, including top-tier placements and the ability to translate complex clinical, scientific, or regulatory information into compelling, media-friendly narratives
• Deep fluency in the B2B/HealthTech landscape, demonstrating an advanced understanding of industry trends, emerging regulatory frameworks (e.g., FDA, HIPAA), and the competitive positioning of major players across digital health, biotech, and health IT
• An established network of active contacts within health, medical, and business media, including key journalists at tier 1 health and business outlets, industry analysts, and influential voices (including in new media like podcasts and newsletters)
• Proven experience building executive messaging frameworks and brand voice systems for healthcare founders and B2B leadership teams
• Strong client presence: you can read a room, present a vision, and guide a conversation toward a decision
• Collaborative working style where you partner fluidly with strategy, design, social, and production teams
• Experience mentoring or developing junior creatives in a professional setting

Here's what you'll get:

• Annual Salary: $80k-105k
• Annual bonuses; monthly commissions for new business you sign
• 100% employer sponsored medical, dental, and vision coverage
• Unlimited PTO
• Hybrid work schedule (Monday – Thursday: in office, Friday: work from anywhere)
• Year round Summer Fridays
• Mentorship: we firmly believe in the importance of taking time to connect outside of daily tasks to help build and grow our team – both personally and professionally. That's why we emphasize mentorship – ensuring all employees have a direct line to senior leadership to learn and grow
• Strong Culture: we're a tight-knit, collaborative team that works hard and likes to have a good time!

We're a Latino and queer-owned agency – diversity is a priority in how we build and grow. We strongly encourage folks of all backgrounds to apply.