Revenue Operations

About The Company

Worklife is the unique all-in-one platform integrated with HR tools that optimizes and develops the employee benefits strategy of organizations of all sizes.

Our obsession: to enable HR and CSR teams to have maximum economic, human and societal impact through their social policy.

We make employee benefits visible and easy to use through a unique payment card and an ultra-personalized application that showcases our clients’ employer brand.

We are currently in scale phase and the recent acquisition by Crédit Agricole will allow us to accompany our clients in the valuation and management of their employee benefits policy.

About The Role

Worklife is recruiting a dedicated RevOps to structure our core processes and take charge of the CRM end-to-end to give the entire organization reliable data to rely on.

The position is attached to the Business Operations team whose objective is to support Worklife on the scale of the entire customer lifecycle.

The RevOps will report directly to the Team Lead Business Operations, alongside a Senior Specialist Operations Excellence and a Tech Ops.

The RevOps, by its transverse nature, will work with all departments, particularly Revenue teams (Sales & Marketing) and Operations (CS & CXP).

Main Components of the Position

• Performance management
• Structure the CRM by supporting teams daily on resolving their operational issues
• Launch structural process redesign projects

Your Missions

Performance Management

Worklife is distributed across many marketing and sales channels and must now scale up monitoring and performance management. You will:

• Audit the funnel, review our KPIs and implement appropriate reporting
• Monitor and drive sales performance with the objective: optimize our conversion by reducing Lost in the funnel at each stage, from lead to implementation
• Prepare revenue reporting for the COMEX

Structure the CRM

• Daily HubSpot administration: pipelines, properties, workflows, no-code automations based on incoming requests
• CRM data hygiene: deduplication, territories, attribution logic
• Support Hub HR / CXP: routing rules, auto-reply, automations…
• Internal tooling for your Revenue and OPS teams (calling, enrichment etc.)

Launch Strategic Internal Transformation Projects

This position is at the core of Worklife’s operations. As such, you will be expected to progressively develop skills on many cross-functional initiatives across all departments:

• Growth: marketing tracking, enrichment, lead attribution, CMS
• Sales: new business, upsell / cross sell / renewal sales cycle
• CS/CXP: pipe review, tickets attribution, AI auto reply
• Finance: Quote to Cash

Desired Profile

Prerequisites

• Minimum 4 years of permanent employment experience in Sales Ops, CS Ops, RevOps, GTM Engineer or equivalent
• Good mastery of a CRM, ideally HubSpot (pipelines, properties, workflows)
• Strong analytical mindset
• Knowledge of no-code automation tools (Make, n8n, zappier…)
• SQL/Python/JS is a plus but not mandatory. The most important is to have a marked technical appetite to supervise an AI Agent CLI of your choice (Claude Code / Codex) connected to the CRM and our various tools.

Our Evaluation Criteria

• Problem-solving and business-oriented: start from a problem, define and quantify it, challenge the need and seek solutions
• Data-driven: back your conclusions with reliable data, be able to identify possible biases in your own analyses
• Leadership: communicate effectively to simplify complex analyses and make them actionable for Sales, CSM and Finance teams
• Autonomy and ownership: structure a role still under construction and drive initiatives end-to-end
• Embody our values: Be Bold, Level Up & Never give Up

Perspectives

This position is an opportunity to build, alongside Damien, a RevOps hub and governance still in formation at Worklife. The scope may evolve with skill development and Business Ops team structuring.

Proposed Package

We offer compensation reviewed annually (based on market, our performance and your results) plus €4,500 in employee benefits (€5,000 if you are a parent).

Compensation: €55k to €60k fixed, with a variable on objectives of €4,000 annually.

Benefits (€4,500 to €5,000)

• RTT (number of days defined according to collective agreement, 8 in 2025)
• €14 / working day of meal vouchers, 50% covered
• €800 / year sustainable mobility allowance for your transportation (public transport subscription, scooter, bike purchase, metro ticket per unit, etc.)
• €120 / month of personal services (housekeeping, sports coaching, childcare, etc.), €200 / month if you are a parent
• €300 / year telework allowance for your telework-related expenses
• €30 / month for your sports activity
• Hybrid telework policy: 2 days on site in Paris offices (rue de la Boétie). Monday is a mandatory day in the office.
• €100 / year to participate in your vacation expenses
• €100 / year to participate in your Christmas party expenses

Excellent working atmosphere: an international environment, team events, offsites, beautiful offices in the 8th arrondissement.

The pleasure and pride of using our own product daily (and testing all the benefits offered!).

Process

• Call with the HR team (30 min)
• Interview with Damien, Team Lead Business Ops (45 min)
• Case study, presentation in person with Damien + Julien (Head of growth) (1h)
• COO interview
• Culture Fit – DRH
• Reference checks

Onboarding

• First 30 days: HubSpot familiarization and existing assessment, immersion Sales/Marketing/CSM/ process audit and first quick wins / resolutions
• First 60 days: launch of our performance management redesign
• First 90 days: fully autonomous on daily CRM management, propose scalable continuous improvements