Customer Success Manager

Role Overview

Zefr is hiring a Customer Success Manager to oversee client relationships and help them utilize Zefr technology effectively. The person will work with top companies, guiding them in executing campaigns and meeting primary KPIs.

What You Will Do

Help clients execute campaigns, provide strategic advice, support customers through technical and strategic challenges, analyze client data, and identify common customer challenges.

Why It Might Be a Fit

The ideal candidate will be a highly proactive and motivated self-starter with excellent communication skills, strong organizational skills, and a deep understanding of Google Ads and DV360.

Requirements

• 2+ years of customer success management, programmatic trading, or advertising operations experience
• Deep understanding of Google Ads and DV360
• Highly proactive and motivated self-starter
• Excellent written and verbal communication
• Strong organizational skills
• Strong analytical skills
• Familiarity with the YouTube platform

Benefits

• Flexible PTO
• Medical, dental, and vision insurance with FSA options
• Company-paid life insurance
• Professional development opportunities
• 14 paid holidays off
• Flexible hybrid work schedule
• Summer Fridays
• In-office lunches and lots of free food
• Optional in-person and virtual events

Tagged as: Data Analysis