Role Overview
As a Customer Experience Representative, you will be one of the first voices our customers hear on their way to recovery. You’ll take inbound calls from our clients and providers while completing a thorough induction and training programme that blends classroom learning with hands‐on experience, ensuring you’re supported every step of the way.
What You Will Do
You will have opportunities to continually grow and develop your skills as a Customer Experience Representative. You will be trained to support our clients via emails and live chat, as well as assisting our business levies customers.
Why It Might Be a Fit
You will have opportunities to continually grow and develop your skills as a Customer Experience Representative. You will be trained to support our clients via emails and live chat, as well as assisting our business levies customers.
Requirements
- customer focused
- personal resilience
- clear verbal and written communication
- adaptable and able to work under pressure
- able to work in a structured environment
Benefits
- 9% superannuation contribution
- wellness programme
- employee discount programme
- comprehensive benefits package
- optional life and income protection insurance
- flexibility to change to a locked plan at any time
To apply for this job please visit fa-ernw-saasfaprod1.fa.ocs.oraclecloud.com.
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