Sales Excellence Center of Excellence – Relationship Management Process Architect – Senior Consultant

Role Overview

Act as the primary connection between business stakeholders and technology teams, translating business needs into scalable solutions. Drive the adoption, optimization, and evolution of Relationship Management tools, including Salesforce and new AI-enabled capabilities.

What You Will Do

Work in partnership with Account Teams, Sales Excellence, and Relationship Management leadership to understand user needs, pain points, and opportunities for improvement. Design and optimize end-to-end workflows, simplifying work and improving user experience.

Why It Might Be a Fit

Experience with Salesforce, AI-enabled technologies, and Relationship Management solutions. Ability to translate business requirements into practical and scalable technological solutions, connecting processes, technology, and data.

Requirements

• Experience with Salesforce, AI-enabled technologies, and Relationship Management solutions
• Ability to translate business requirements into practical and scalable technological solutions, connecting processes, technology, and data
• Strategic, analytical, and user-oriented profile, with the ability to simplify complex problems and identify opportunities for improvement
• Excellent communication and collaboration skills with different stakeholders, including leadership and technical teams
• Advanced English and ability to adapt, learn, and collaborate continuously

Benefits

• 100% subsidized Medical Assistance (employee and dependents)
• Dental Assistance
• Meal or Food Allowance without discount
• Life Insurance
• Private Pension
• Wellhub
• TotalPass
• Option to buy company shares with discount
• Pharmacy Discount
• Extended Maternity and Paternity Leave
• PPR