Staff Platform Manager – GTM & Ops Tooling

Role Overview

The Staff Platform Manager will build and improve internal tools and workflows that power Airbnb’s Supply operations teams, driving delivery through to adoption.

What You Will Do

Define the multi-year strategy for Airbnb’s ops platform, design AI-forward operational processes, and decompose multidimensional product-to-ops problems.

Why It Might Be a Fit

The ideal candidate will have 10+ years of experience in product management, platform management, or operations technology, with a track record of delivering outcomes through teams outside their reporting line.

Requirements

• 10+ years in product management, platform management, or operations technology
• 5+ years in a technical product management role with direct delivery accountability for systems built with back-end engineering teams
• Deep technical fluency
• Demonstrated experience redesigning operational processes in a high-volume service organization
• Experience shipping AI or automation into production operations
• Exceptional business fluency
• Experience building or owning workforce management or case management tooling

Benefits

• Bonus
• Equity
• Benefits
• Employee Travel Credits