People Operations Manager

Role Overview

The People Operations Manager oversees the core operational infrastructure that underpins how HR functions and supports the business. This role focuses heavily on Project Management, Efficiency, HRIS, and Employee Experience, with a strong emphasis on advancing process improvement, automation, and service delivery.

What You Will Do

The manager defines how core HR processes operate across the organization, establishes clear, repeatable workflows, and drives efficiency and elevate the overall employee experience. This role manages the ongoing evolution of our HRIS and broader HR technology ecosystem to ensure platforms are effectively utilized, highly scalable, and closely aligned with business needs.

Why It Might Be a Fit

The ideal candidate brings five or more years of progressive experience in People Operations, HR Operations, or a similar role, with a proven track record of full ownership over HR projects and operational initiatives. The role demands excellent communication skills and the ability to collaborate effectively with HR leadership and cross-functional stakeholders.

Requirements

• 5 or more years of progressive experience in People Operations, HR Operations, or a similar role
• hands-on experience with HRIS administration, process design, and workflow automation
• demonstrated ability to drive day-to-day process optimization from start to finish
• exceptional analytical mindset and strong problem-solving skills
• demonstrated capability in root cause analysis, solution design, and process ownership
• continuous improvement mindset
• passion for taking accountability for complex workflows
• superior customer service orientation
• excellent communication skills
• ability to collaborate effectively with HR leadership and cross-functional stakeholders