Sales Enablement Lead (Customer & Product Support)

On Site Full TimeLondon, England, United KingdomAlphaSense India

Role Overview

The Sales Enablement Lead will own the onboarding and continuous development of Customer & Product Support teams globally, building product fluency to triage, troubleshoot, and resolve complex customer questions. The role will also partner with Product Enablement to ready the Revenue organization to speak to, demo, and sell new releases.

What You Will Do

Design and own end-to-end onboarding and continuous training for the Support team, define escalation paths, and partner with cross-functional teams to translate new releases into field-ready enablement.

Why It Might Be a Fit

The ideal candidate is a technically curious problem-solver who can translate complex products into practical enablement, a clear communicator who makes intricate technical concepts accessible, and an organized program builder who can design structured onboarding paths.

Requirements

  • 5+ years of experience in sales enablement or a related field
  • Proven track record of designing and delivering effective onboarding programs
  • Excellent communication and interpersonal skills
  • Ability to work collaboratively with cross-functional teams

Benefits

  • Competitive salary
  • Equity in the company
  • Comprehensive benefits package
  • Opportunities for professional growth and development

To apply for this job please visit job-boards.greenhouse.io.


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