Program Manager, EU Product Insurance Business Operations

Role Overview

The European Product Insurance Business Operations team is seeking an experienced Program Manager to drive operational excellence within the Product Insurance business at Amazon. The role requires strong communication skills, business judgment, and a data-driven approach to identify and address customer pain points.

What You Will Do

The Program Manager will manage relationships with third-party insurance partners and internal stakeholders, drive projects to improve customer experience, and develop metrics to assess performance trends.

Why It Might Be a Fit

This position offers an excellent opportunity to make a significant impact on both customer and partner experiences in a fast-paced, dynamic environment.

Requirements

• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience working cross functionally with tech and non-tech teams
• Experience defining program requirements and using data and metrics to determine improvements
• Experience in program or project management
• Experience implementing repeatable processes and driving automation or standardization
• Experience defining and executing program requirements

Benefits

• Dental insurance
• Vision insurance
• Health insurance
• Life insurance
• Disability insurance
• Paid time off
• Paid holidays
• Retirement plan
• Stock options