Product Operations Associate

Role Overview

Hands-on role for someone early in their career who enjoys solving messy problems, digging into data, working closely with users and operations teams, and turning insights into better products and processes.

What You Will Do

Improve the end-to-end user journey across discovery, counselling, application and admissions, analyse funnels, call outcomes, CRM data and user behaviour to find drop-offs and opportunities.

Why It Might Be a Fit

Strong problem-solving and analytical ability, comfortable working with spreadsheets and data, high ownership and bias for action, strong attention to detail, comfortable speaking with users and operational teams.

Requirements

• 0–2 years of experience in product operations, business operations, product, analytics, consulting, founder’s office or similar roles
• Strong problem-solving and analytical ability
• Comfortable working with spreadsheets and data
• High ownership and bias for action
• Strong attention to detail
• Comfortable speaking with users and operational teams
• Clear written and verbal communication
• Curious about AI and already using AI tools in your day-to-day work