Sales Manager

Role Overview

The Sales Manager is responsible for managing and driving sales and margin in alignment with the financial plan of the retail store by managing and directing the sales team. They must also assist the Store Manager in building and supporting a high performing sales culture.

What You Will Do

The Sales Manager will supervise, train, and develop retail sales associates in the implementation of the Company’s sales approach, perform store operations functions such as managing and directing the opening and closing of the store, and maintain compliance with the Company’s policies and operating procedures.

Why It Might Be a Fit

The Sales Manager must be able to provide full leadership over the store at any point in the absence of the Store Manager, and must be able to cultivate a positive and collaborative work environment that fosters high performance and low turnover.

Requirements

• Recruit, onboard, train, supervise, and develop a team of sales associates
• Cultivate a positive and collaborative work environment
• Conduct performance reviews and provide ongoing coaching and development opportunities
• Lead and direct the daily activities of store sales associates to meet Sales and Profit Goals
• Develop selling system/ standards aligned to company strategy
• Understand and facilitate promotional offers/ events and prepare the store team to maximize the results of every event
• Conduct daily sales role playing and product education for all sales associates
• Focus on development of critical strategic categories and offers
• Use of analytics/ insights to build sales associates selling development plans
• Provide relevant insights on offers, assortment and selling process/ standards, etc. to ensure success is expanded
• Visual presentation and consistent maintenance of the store
• Ensure standards are being followed by every associate in every part of the store
• Develop P&L to support lever pulling/ strategic/ operational decisions
• Develop other store operational areas
• Foster a customer-centric culture throughout the store
• Empower team to resolve customer issues efficiently and with empathy
• Track and analyze customer feedback to identify areas for improvement
• Demonstrate the Company’s Core and Growth Values in the performance of all job functions

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life/Disability insurance
• Flexible Spending Accounts
• 401(k)
• Paid Holidays
• 80 hours paid vacation
• 40 hours of California Paid Sick Leave

Tagged as: Financial Modeling