Customer Success Manager

Role Overview

CG Infinity is seeking a highly relationship-oriented and proactive Customer Success Manager to strengthen and expand our partnerships with existing clients. This individual will work closely with CG Infinity’s executive leadership team to cultivate trusted client relationships, identify emerging business needs, and uncover opportunities for CG Infinity to deliver additional value.

What You Will Do

Develop and strengthen relationships with existing clients, identify client business challenges, priorities, and strategic initiatives, and collaborate with internal stakeholders to align client needs with CG Infinity capabilities.

Why It Might Be a Fit

The ideal candidate is a tenacious relationship builder who thrives in client-facing environments, enjoys engaging with senior business leaders, and is motivated by creating long-term strategic partnerships.

Requirements

• Demonstrated ability to build and maintain strong client relationships
• Strong interpersonal, communication, and executive presence skills
• Ability to engage effectively with senior business and technology leaders
• Experience identifying business needs and developing trusted client partnerships
• Highly proactive, self-motivated, and persistent in pursuing relationship-building opportunities
• Strong organizational and follow-through skills
• Ability to navigate complex stakeholder environments and align diverse interests