Salesforce Administrator

Role Overview

The Salesforce Administrator will attend daily standups, document functional requirements, and provide estimates for new enhancements. They will own day-to-day administration of the Salesforce org, manage release cycles, and support GTM teams with training and enablement.

What You Will Do

The Salesforce Administrator will translate requirements into working solutions, manage release cycles, and oversee daily administration and optimization of Salesforce. They will also design and optimize workflows, automation, and validation rules.

Why It Might Be a Fit

The ideal candidate will have experience working with Salesforce.com in an Administrator role, Agile project management experience, and knowledge of SAP structure, Pardot capabilities, and Marketing Automation technologies.

Requirements

• Bachelor’s Degree in Computer Science, Information Systems, or related field
• 3+ years experience working with Salesforce.com in an Administrator role
• 3+ years experience as a Sales and Service Cloud Administrator
• 3+ years Agile project management experience preferably in Jira
• Salesforce.com Administrator Certifications: ADM201
• Additional Salesforce Certifications: Sales Cloud Consultant, Service Cloud Consultant, Advanced Adm certification, Salesforce Certified CRM Analytics and Einstein Discovery Consultant or platform app builder
• Experience in Pardot, Sales Cloud, and Experience Cloud
• Understanding of Computer Telephony integration with Service Cloud
• General understanding of Marketing Automation technologies
• Experience working with Agile methodologies
• Previous Scrum Master experience a plus
• General understanding of the capabilities of Manufacturing Cloud a plus

Benefits

• Comprehensive benefits package
• 401k contribution
• Short-term incentive plan

Tagged as: CRM Administration, Salesforce