Senior MarTech Manager, Communications

Role Overview

Chime is hiring a Senior MarTech Manager, Communications to evolve the technology that powers member communications across email, push, in-app, SMS, and emerging channels. The role combines technical depth, systems thinking, and cross-functional influence.

What You Will Do

As MarTech lead for Braze and the broader communications vendor ecosystem, you will manage integrations, audience syncing, and data flows, troubleshoot issues, and ensure our messaging tech operates reliability and at scale.

Why It Might Be a Fit

To thrive in this role, you have 8+ years of experience in marketing technology, CRM/lifecycle technology, product management, marketing automation, or engineering, or a related technical field, and deep hands-on expertise with Braze.

Requirements

• 8+ years of experience in marketing technology, CRM/lifecycle technology, product management, marketing automation, or engineering, or a related technical field
• Deep hands-on expertise with Braze, including integrations, orchestration, personalization, data structures, and platform configuration
• Strong understanding of communications technology architecture and technical fluency with APIs, schemas, events, and triggers, integrations, identity, and audience syncing, and data flows
• Experience translating marketing needs into technical requirements, and partnering with and influencing Product, Engineering, Data, and/or vendors to deliver scalable capabilities
• Experience managing strategic technology vendors and leading RFPs, pilots, and build-vs-buy assessments
• Strong systems thinking and troubleshooting skills, with experience diagnosing communication failures across events, data, integrations, and platforms and driving issues to resolution
• Strong cross-functional communication and influence, with the ability to bridge marketing and technical audiences
• Experience evaluating AI-enabled capabilities and turning promising use cases into measurable pilots, workflows, or automations

Benefits

• Base salary of $153,000 and up to $200,000
• Bonus
• Competitive equity package
• Benefits
• Generous vacation policy
• Company-wide paid days off
• 1% of your time off to support local community organizations of your choice
• Annual wellness stipend
• Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
• Access to family planning reimbursement