Role Overview
The Global People Operations Manager will own the services, processes, and infrastructure that support employees and managers across the employee lifecycle, making sure the fundamentals work brilliantly while building a more scalable, technology-enabled operating model.
What You Will Do
The role involves leading a responsive, high-quality first line of People support, building the team’s capability to resolve standard Employee Relations matters, owning and continuously improving core employee-lifecycle processes, and strengthening the operational performance of HRIS and People data.
Why It Might Be a Fit
The ideal candidate will have significant experience leading a global People Operations, HR Operations, Shared Services, Employee Experience, or related function, with a track record of transforming operations, simplifying processes, and implementing workflow, self-service, automation, or AI-enabled solutions.
Requirements
- Significant experience leading a global People Operations, HR Operations, Shared Services, Employee Experience, or related function
- Strong operational knowledge across employee support, Employee Relations, HRIS, People data, policies, and the employee lifecycle
- A track record of transforming operations, simplifying processes, and implementing workflow, self-service, automation, or AI-enabled solutions
- Experience establishing effective case management, ticketing, or tiered support models
- Strong systems thinking, analytical capability, and stakeholder management
Benefits
- Competitive salary
- Benefits portfolio
- Employee experience
- Global opportunities
- Flexible work arrangements
- Opportunities for growth and development
To apply for this job please visit jobs.smartrecruiters.com.

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