Customer Success Manager

Role Overview

The Customer Success Manager is the frontline for all Clayton Home Building Group, building trusted business partnerships between customers and our Home Building and Supply Facilities to provide value-added services, supporting sustainable growth and brand loyalty.

What You Will Do

Responsible for creating market and product strategy, executing sales and sales growth, developing an understanding of target audiences, managing products and merchandising, and elevating housing and perceptions of the industry and brand.

Why It Might Be a Fit

This role combines traditional sales and market growth practices with world-class customer experience through training and teaching our customers to improve the collective business.

Requirements

• Associate’s (2 year) degree with a preference for business, sales, economics, marketing, math or similar majors
• 3+ years of work experience in Sales, Marketing Research, Market Intelligence, or Consulting
• Great communication skills, written and verbal
• Personal integrity and business ethics
• Attention to detail, organizational, and analytical skills
• Ability to work independently or in a team environment
• Motivated and self-starter
• Willing to learn, hard-working, determined, and assertive
• Microsoft Office skills (Excel, Word, PowerPoint)

Benefits

• Flexible health, dental, and vision benefits package
• Competitive 401K programs with company matching
• Paid parental leave
• Tuition reimbursement
• Employee Assistance Programs
• Clayton Impact program for paid time to volunteer
• Holistic wellness programs