Senior Deal Desk Analyst

Role Overview

We are looking for a Senior Deal Desk Analyst to own the day-to-day operation, governance, and continuous improvement of our Deal Desk process. This role will act as the operational centre of our commercial approval process, ensuring non-standard deals move efficiently through the appropriate Commercial, Finance, and Legal approval routes while maintaining strong governance, visibility, and auditability.

What You Will Do

The role will work closely with Sales, Finance, Legal, and senior GTM leadership, coordinating executive review of our largest and most complex transactions, and being a consistent source of support for the wider GTM Organisation. The Senior Deal Desk Analyst will own Deal Desk Operations, Complex & Strategic Deals, Governance & Controls, Reporting & Insights, and Process & Systems Improvement.

Why It Might Be a Fit

Success in this role means Deal Desk is fast, predictable, and well-governed without creating unnecessary friction for Sales. We would expect to see standard Deal Desk approvals completed within the agreed SLA, Deal Desk Exception reviews initiated and progressed within SLA, and strong adherence to the agreed approval authority matrix.

Requirements

• Experience in Deal Desk, Revenue Operations, Sales Operations, Commercial Operations, or a related role within a B2B SaaS environment
• Strong understanding of the Quote-to-Cash lifecycle and commercial approval processes
• Experience working with Salesforce and CPQ tooling
• Comfortable working with pricing, discounting, ARR, contract terms, and commercial structures
• Strong analytical skills and ability to identify patterns across deal and approval data
• Excellent operational judgement and ability to distinguish between a process issue, commercial decision, financial issue, and legal issue
• Strong stakeholder management skills, including confidence working with senior Sales, Finance, Legal, and executive stakeholders
• Highly organised and able to coordinate complex, time-sensitive deals without becoming a bottleneck
• Strong attention to detail and understanding of the importance of governance and auditability
• Process-improvement mindset, with a preference for automation and scalable systems over manual intervention

Benefits

• Competitive salary
• Equity
• Opportunities for professional growth and development
• Inclusive and diverse workplace culture
• Supportive and collaborative team environment

Tagged as: Deal Desk