Inside Sales Associate, STR – London

Role Overview

As a successful STR Inside Sales professional, you will act with integrity while managing, nurturing and growing relationships with hotel and industry clients across your assigned territory.

What You Will Do

Generate new business opportunity subscriptions with hotel owners and operators, manage, retain, and develop client relationships, negotiate and renew client contracts, and accurately track all activities and client information.

Why It Might Be a Fit

You will play a key role in strengthening STR’s position as the global leader in hotel benchmarking while delivering exceptional client service and long-term value.

Requirements

• Degree or equivalent experience
• Proven experience in inside sales, telephone sales, business development or a similar customer-facing role
• Strong relationship-building skills with the ability to quickly establish rapport and credibility remotely
• A consultative selling mindset with a genuine interest in helping customers solve business challenges
• Demonstrated ability to make a high volume of outbound calls, engaging prospects over the phone and assure routine follow-up with prospects and opportunities
• Experience qualifying leads, asking discovery questions and identifying customer needs
• Comfortable working to KPIs and sales targets in a structured, metrics-driven environment
• Highly organised, resilient and motivated to succeed in a sales career
• Experience selling B2B solutions, data, analytics, SaaS or online platforms
• Familiarity with the hospitality or travel sectors preferred
• Additional language skills relevant to assigned markets are a strong advantage (e.g. Spanish, French, German)

Benefits

• Full private medical cover
• Dental cover
• Life Assurance
• Member rewards
• 28 days annual leave
• A competitive pension
• Season ticket loans
• Enhanced maternity and paternity pay