Senior Director, Commercial Pricing & Revenue Operations

Hybrid Full TimeVirginia, United StatesCrossCountry Consulting

Role Overview

The Senior Director, Commercial Pricing & Revenue Operations is the firm’s senior commercial strategist — owning the pricing frameworks, commercial policy, and deal governance that shape how CCC sells, and directing the revenue technology, data, and process infrastructure that make commercial performance measurable and repeatable at scale.

What You Will Do

Pricing Strategy & Fixed-Fee Model Transition, Pricing Committee & Deal Governance, Commercial Policy, Enablement & Legal Partnership, Revenue Intelligence, Forecasting & Commercial Analytics, Go-to-Market Process Design & Best-Practice Benchmarking, Revenue Technology Strategy & Ownership, AI, Automation & Innovation, M&A Commercial Integration, Team Leadership & Cross-Functional Engagement.

Why It Might Be a Fit

15+ years of progressive experience spanning Revenue Operations, Sales Operations, Pricing, or Commercial Strategy in professional services or comparable people-intensive B2B environments, with material time in a senior leadership role. Direct experience leading a time-and-materials to fixed-fee (or equivalent productization) transition at scale, including pricing committee or deal desk leadership in a partnership or PE-backed environment.

Requirements

  • 15+ years of progressive experience spanning Revenue Operations, Sales Operations, Pricing, or Commercial Strategy in professional services or comparable people-intensive B2B environments, with material time in a senior leadership role.
  • Direct experience leading a time-and-materials to fixed-fee (or equivalent productization) transition at scale, including pricing committee or deal desk leadership in a partnership or PE-backed environment.
  • Deep fluency in the unit economics of consulting delivery: utilization, leverage, realization, and margin architecture.
  • Working fluency with Salesforce as a strategic platform owner — sufficient to set architecture direction, govern the data model, and challenge implementation trade-offs — with hands-on configuration and administration delivered by a certified team.
  • Demonstrated experience building calibrated forecasting models and pipeline reporting infrastructure in multi-practice or multi-segment environments; executive-level reporting in Salesforce and/or BI tools (e.g., Tableau, Power BI, or similar).
  • Track record leading commercial operations through periods of rapid growth, M&A integration, or PE-sponsored transformation, and building and scaling high-performing teams.

Benefits

  • Comprehensive healthcare options, including medical, dental, and vision coverage
  • Flexible spending accounts
  • 401(k) with company matching
  • Generous parental and maternity leave policies
  • Technology stipends
  • Wellness reimbursement programs

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