Role Overview
Lead CXG’s Thought Leadership and Market Intelligence functions, defining topics, researching, writing, and producing content to position CXG ahead of emerging developments in customer experience, luxury, and its priority verticals.
What You Will Do
Research, analyse, write, and produce content, while mobilising expertise and data from across the business, to ensure every publication presents a recognisable CXG angle.
Why It Might Be a Fit
The ideal candidate will have 12+ years of experience developing thought leadership, editorial content, or insight-led communications in a consulting, research, customer experience, retail, or luxury environment.
Requirements
- 12 years plus experience
- Proven experience developing thought leadership, editorial content or insight-led communications in a consulting, research, customer experience, retail or luxury environment
- Excellent English writing and editing skills
- Strong research and analytical skills
- Sound knowledge of luxury, retail and customer experience
- Ability to interview senior experts
- Experience managing or coaching at least one team member
To apply for this job please visit jobs.workable.com.
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