Senior Director, Revenue Operations

Role Overview

The Senior Director of Revenue Operations will serve as a strategic partner to sales leadership, ensuring the business has the infrastructure, insights, operating discipline, and incentive structures needed to achieve bookings targets. This role requires a player-coach who can operate at both strategic and tactical levels—partnering with senior leaders on business priorities while also rolling up their sleeves to diagnose issues, design processes, build reporting, and drive execution with the team.

What You Will Do

Meet with internal teams to establish relationships and better understand our business, processes, data, and systems. Define and develop a roadmap for the analytics hub and pre-sale function to build/improve processes, reporting and insights, and documentation while aligning with the business and stakeholders. Roll up your sleeves with the Revenue Operations team to understand current pain points, troubleshoot reporting, process, and systems issues, and prioritize the highest-impact fixes.

Why It Might Be a Fit

We are hiring this role to elevate Revenue Operations into a more strategic, forward-looking function that helps business leaders make better decisions, improve execution, and accelerate growth. This leader will strengthen our operating cadence, advance our analytical capabilities, and ensure our sales compensation and revenue infrastructure are aligned to company goals.

Requirements

• 10+ years of experience in Revenue Operations, Sales Operations, or a related go-to-market function, including 5+ years in a leadership role.
• Experience serving as a strategic advisor to senior executives and go-to-market leaders
• Demonstrated ownership of sales compensation strategy, design, and administration
• Experience leading forecasting, pipeline governance, sales planning, and performance management
• Strong executive communication skills with the ability to influence decisions and drive accountability
• Proven ability to translate complex analyses into actionable business recommendations
• Proven ability to operate as a player-coach, balancing executive-level strategic partnership with hands-on ownership of analysis, reporting, process design, and operational execution.
• Proven experience building, leading, and developing a Revenue Operations or Analytics team.
• Comfort and expertise manipulating and analyzing large datasets, with advanced knowledge of Excel.
• Proven SalesForce subject matter expert with experience creating reports, optimizing processes, and managing dashboards.
• Experience leading cross-functional collaboration with go-to-market teams.
• Demonstrated success, knowledge, and expertise in Revenue Operations within preferably within a SaaS environment.
• Proven implementation of systems and workflows, process excellence, and accountability management.
• Bachelor’s degree in Business, Finance, Analytics, or a related field, or equivalent practical experience.

Benefits

• Healthy living – medical, dental, vision, FSA, HSA, disability, life, wellness & fitness programs
• Future living – 401(k) match, performance bonuses, education assistance, learning & development
• Enjoy living – generous paid time off, parental leave, flexible summer hours, social & giving events