Strategic Account Supervisor, Digital Marketing

Role Overview

Direct Agents is seeking an experienced Strategic Account Supervisor to join our Client Services leadership team. The ideal candidate has a proven track record within digital media (agency side), exceptional communication skills, and a passion for driving client growth while inspiring and motivating a team.

What You Will Do

Client Relationship Management, Campaign Strategy and Management, Performance Reporting and Insights, Revenue Growth and Business Development, Team Leadership and Collaboration

Why It Might Be a Fit

Required: 5–7 years of account management experience with a proven track record of driving significant client growth, deep expertise across Search, Programmatic Display, Social, and emerging marketing channels, demonstrated experience managing high-value accounts, experience presenting to and influencing C-level executives, strong time management skills—ability to prioritize, meet deadlines, and work in a fast-paced environment.

Requirements

• 5–7 years of account management experience with a proven track record of driving significant client growth
• Deep expertise across Search, Programmatic Display, Social, and emerging marketing channels
• Demonstrated experience managing high-value accounts
• Experience presenting to and influencing C-level executives
• Strong time management skills—ability to prioritize, meet deadlines, and work in a fast-paced environment

Benefits

• Regular performance reviews with quarterly growth path check-ins
• Comprehensive health, dental, vision, and mental health benefits (One Medical, Talkspace, KindBody, Health Advocate)
• 15–24 days PTO/year depending on seniority, plus birthday off, 7 sick/safe days, and up to 12 weeks paid parental leave
• New MacBook Pro and access to cutting-edge AI tools across the agency
• Sun-drenched penthouse Acceleration Hub on 5th Avenue in Flatiron—with commuter benefits and Citibike membership
• Dog-friendly office, regular team events (Field Day, Ski Club, Golf League, holiday celebrations), and a culture built around ownership and ambition