Sales Operations Manager

Role Overview

This combined Sales Operations Manager and Business Systems Analyst role is an individual contributor responsible for optimizing and supporting the company’s Go-To-Market (GTM) processes. The role is primarily focused on CPQ tool enhancements and troubleshooting and SKU Operations support for the Product Management and Finance teams.

What You Will Do

You will work with fellow Sales Operations Managers and IT Project Managers to ensure data integrity and process optimization across platforms like Salesforce, Oracle, and DocuSign while gathering requirements to drive process improvements and managing cross-functional projects.

Why It Might Be a Fit

Ideal candidates have diverse experience with Sales Operations support for complex sales cycles, government procurement processes, and strict compliance requirements. They should be comfortable providing direction to developers and cross-functional stakeholders on CPQ configuration best practices and industry-specific quoting needs.

Requirements

• Minimum of 4 years of experience in Sales Operations, Business Operations, or Business Systems, with at least 2 years working directly with Salesforce developers.
• Advanced proficiency in Salesforce.com, including CPQ, data models, reporting, and dashboards.
• Proficiency in Microsoft Excel and Salesforce reports and dashboards; SOQL or SQL skills are an advantage.
• Exceptional communication skills, with the ability to engage stakeholders across various departments and levels.
• Highly organized, self-motivated, and able to prioritize competing demands in a fast-paced, regulated environment.
• Ability to maintain confidentiality and professionalism when handling sensitive business data.

Benefits

• Flexible PTO
• 401k match
• Contribution to healthcare coverages