GTM Sales Operations Manager

Role Overview

As a GTM Sales Operations Manager, you will be responsible for driving critical initiatives in the Salesforce account, contact data quality, and account hierarchies across Europe, LATAM, Asia, and Japan regions. This role involves direct engagement with regional Sales and GTM teams.

What You Will Do

Execute regional data quality initiatives, develop and enforce data standards, build and maintain regional data quality dashboards, deploy AI agents and automation workflows, and identify emerging data technologies and tools.

Why It Might Be a Fit

You will partner closely with regional Marketing, Customer Success, Partner, Sales Operations, RevOps, and GTM teams to understand data requirements and drive adoption of data standards. You will communicate regional data quality insights and recommendations to Sales and GTM leadership through presentations, reports, and dashboards.

Requirements

• Bachelor’s degree in Computer Science, Data Science, Engineering, Mathematics, or related analytical field (or equivalent professional experience)
• 8+ years of experience in data quality, governance, or data operations in a SaaS or high-growth tech environment
• 3+ years of experience managing data quality initiatives for Europe, LATAM, APAC, and Japan regions
• 2+ years of experience with AI/ML-driven data quality, automation solutions, or intelligent data processing
• Experience managing offshore or distributed data operations teams
• Experience with advanced Salesforce expertise: account hierarchies, contact models, CRM data governance
• Experience in SQL and Python for data analysis, scripting, and automation
• Experience with enrichment platforms like Dun & Bradstreet, ZoomInfo, HG Insights, Apollo, Clay
• Experience with data privacy/compliance regulations (GDPR, CCPA, local market requirements)
• Experience writing business requirements and technical specifications for data/IT initiatives
• Experience in UAT (User Acceptance Testing): defining test cases, identifying defects, coordinating remediation
• Experience leading cross-functional initiatives across Sales, Marketing, RevOps, and Data teams
• Experience coordinating with offshore teams/vendors in diverse markets (Europe, LATAM, APAC, Japan, EMEA)
• Experience driving adoption of data standards and governance policies

Benefits

• Paid Time Off
• Paid Parental Leave
• Full Health Benefits Plans
• Retirement Plans
• Learning and Development
• Compassionate Care Leave
• Life at Docusign (company culture and values)