People Operations Associate DACH

Role Overview

The role requires a highly collaborative, customer-centric approach with various stakeholder groups, including the wider People Team, leaders, and employees. The scope includes Germany, Austria, and Switzerland, with some opportunity to support across the Europe region.

What You Will Do

Key responsibilities include acting as the 1st point of contact for all People Team enquiries, providing superior customer service, and supporting local and global projects and initiatives.

Why It Might Be a Fit

The ideal candidate will have a flexible and adaptable communication style, ability to engage with all levels across the organisation, and strong self-awareness to build strong relationships across the business.

Requirements

• Fluent (written & oral) German and English language skills
• Working knowledge of German, Swiss, and Austrian employment legislation
• Demonstrates strong customer focus
• Solid experience multi-tasking in a fast-paced, dynamic work environment
• Employee relations experience/knowledge
• Good knowledge of Microsoft Office
• Experience of using Human Resource Information Systems
• Ability to build relationships with a geographically dispersed team
• Passionate about people and curious about the role it plays in business growth
• Self-motivated, proactive, and a ‘can do’ attitude
• Able to think innovatively and creatively to find solutions
• Strong attention to detail and very good communication skills
• Ability to pick things up quickly, with appetite to learn and progress
• Strong planning and organizational skills with ability to prioritise effectively
• Able to work in an ambiguous, matrix structured environment
• Able to use initiative to make decisions confidently and takes ownership and accountability
• Shows flexibility to cover the office when required to ensure Monday – Friday cover

Benefits

• Dental insurance
• Vision insurance
• Other benefits not explicitly mentioned