People Operations Associate

Role Overview

The People Operations Associate will be accountable for customer support & administration across the employee lifecycle, working in a dynamic, fast-paced environment. The role requires a highly collaborative, customer-centric approach with various stakeholder groups.

What You Will Do

The key responsibilities include acting as the 1st point of contact for all People Team enquiries, providing superior customer service, escalating complex queries, and collaborating with relevant Business Partners to bring to closure.

Why It Might Be a Fit

The ideal candidate will have strong customer focus, solid experience multi-tasking in a fast-paced environment, and experience in employee relations. They will be able to build relationships with a geographically dispersed team, think innovatively, and have strong attention to detail and communication skills.

Requirements

• Fluent (written & oral) English & Polish language skills
• Working knowledge of Polish employment legislation
• Solid experience multi-tasking in a fast-paced, dynamic work environment
• Employee relations experience/knowledge would be ideal
• Good knowledge of Microsoft Office; Outlook, PowerPoint, Word and Excel with ability to create pivot tables and dig into data and present data visually
• Experience of using Human Resource Information Systems – experience of Workday would be a bonus
• Ability to build relationships with a geographically dispersed team
• Passionate about people and curious about the role it plays in business growth
• Self-motivated, proactive and a ‘can do’ attitude
• Able to think innovatively and creatively to find solutions
• Strong attention to detail and very good communication skills
• Ability to pick things up quickly, with appetite to learn and progress
• Strong planning and organizational skills with ability to prioritise effectively
• Able to work in an ambiguous, matrix structured environment
• Able to use initiative to make decisions confidently and takes ownership and accountability
• Shows flexibility to cover the office when required to ensure Monday – Friday cover

Benefits

• D&B’s benefit package