Customer Experience Representative

Role Overview

The Customer Experience Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers.

What You Will Do

Meet and greet customers in a professional, friendly, and timely manner, provide customer service, answer incoming calls, and assist with assessing condition of rental upon return.

Why It Might Be a Fit

Must have at least 2 years of customer service or sales experience, a valid US driver’s license, and a minimum of basic level experience and understanding of a PC and Microsoft Office Products.

Requirements

• Must be at least 18 years of age.
• High School Diploma or G.E.D. required
• Must have a minimum of 2 years of customer service or sales experience in retail, guest services, or administrative support
• Must have a valid US driver’s license
• Must have no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
• No drug or alcohol related incidents on driving record in the past 5 years
• A minimum of basic level experience and understanding of a PC and Microsoft Office Products required.
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• Must be willing to accept the starting pay of $20.19/hr plus potential to earn $1/hr shift differential and incentive based bonuses

Benefits

• Medical & Prescription Coverage
• Dental Coverage
• Vision Coverage
• Flexible Spending Accounts
• Health Savings Accounts
• Life Insurance
• Long Term Disability
• 401K w/ Company Match
• Profit Sharing
• Employee Assistance Programs
• PerkSpot Discounts
• Travel Assistance
• Vehicle & Rental Purchase & Discounts
• Generous Paid Time Off
• Paid Holidays
• Paid Volunteer Day