Senior Director, Revenue Operations

Role Overview

The Director of Revenue Operations will be responsible for developing and managing the processes, systems, data, analytics, and operating cadence that support GW Rhythm’s go-to-market organization. This role will serve as the connective tissue across Sales, Marketing, Partnerships, Customer Success, Finance, and Executive Leadership, ensuring that the company has a clear and reliable view of pipeline, bookings, revenue, customer activity, sales performance, and growth opportunities.

What You Will Do

Develop and continuously improve the company’s revenue operating model across Sales, Marketing, Partnerships, and Customer Success. Own the company’s revenue pipeline reporting and forecasting processes. Establish rigorous pipeline inspection and forecasting methodologies.

Why It Might Be a Fit

The ideal candidate is both strategic and highly operational—someone who can establish and maintain the infrastructure required for a rapidly growing healthcare technology company while also personally driving improvements in forecasting, pipeline management, CRM utilization, reporting, compensation, and sales productivity.

Requirements

• 7+ years of experience in Revenue Operations, Sales Operations, Business Operations, Strategy, Finance, or a related field.
• Experience supporting a B2B enterprise sales organization.
• Strong understanding of CRM systems and revenue technology.
• Demonstrated experience building and managing forecasting, pipeline management, reporting, and revenue analytics processes.
• Strong analytical and quantitative skills.
• Excellent communication and presentation skills.
• Ability to translate complex data into clear recommendations for executives.
• Demonstrated ability to operate effectively in a fast-paced, high-growth environment.
• Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI in accordance with organizational policy and Federal, State, and local regulations.

Benefits

• Dental insurance
• Vision insurance
• Paid time away from work
• Paid leave programs
• Savings opportunities with 401(k) and incentive plans
• Full array of health benefits
• Fitness reimbursement
• Cell phone subsidy
• Casual offices with snacks and drinks
• Peer recognition programs
• Health advocacy and employee assistance programs
• Pet insurance
• Chili cook-offs