Role Overview
The Director, Revenue Operations will build and lead the Revenue Operations function, connecting the go-to-market organization to commercial and financial operations. This role will own systems, processes, and operating rhythms to move opportunities from quote through contract, booking, billing, renewal, and expansion.
What You Will Do
The Director will build a scalable operating foundation across Deal Desk, revenue systems, usage and billing operations, and Sales Operations. They will partner closely with Sales, GTM Finance, Accounting, Legal, and Platform to improve execution, increase visibility, and create a reliable commercial engine.
Why It Might Be a Fit
Ideal candidates have 10+ years of experience in Revenue Operations, Deal Desk, Sales Operations, or Business Operations, including leading teams and building or scaling a Revenue Operations function.
Requirements
- 10+ years of experience across Revenue Operations, Deal Desk, Sales Operations, or Business Operations
- Deep experience running Deal Desk operations end to end
- Hands-on experience owning CRM, CPQ, CLM, and related commercial systems
- Experience with usage-based or consumption-based billing models
- Experience with territory and quota administration, pipeline management, forecasting cadences, and variable compensation operations
- Strong financial and commercial judgment
- A track record of building processes and operating mechanisms in fast-changing environments
- Strong cross-functional leadership skills
- A high degree of ownership, urgency, and operational rigor
- Clear communication and the ability to translate complex commercial, financial, and systems issues into practical decisions and actions
Benefits
- Total Cash philosophy
- Long-Term Incentive (LTI) Program
- Robust suite of employee benefits
To apply for this job please visit jobs.gem.com.

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