CRM Administrator I

Role Overview

The CRM Administrator I is responsible for Salesforce platform administration, configuration support, security maintenance, data governance execution, reporting enablement, and release support. This role works closely with business stakeholders, IT, commercial operations, sales, marketing, and senior CRM leadership to maintain a reliable, user-friendly, and scalable CRM platform that supports commercial execution and pipeline visibility.

What You Will Do

Manage user setup, deactivation, roles, profiles, permission sets, public groups, queues, licenses, and related access controls. Configure fields, page layouts, record types, validation rules, workflows, flows, list views, custom settings, reports, and dashboards within approved scope. Support CRM enhancement intake, requirements clarification, configuration, testing, release documentation, and post-release monitoring.

Why It Might Be a Fit

The ideal candidate is based in Florida, has 5-7 years of CRM, Salesforce administration, sales operations, commercial operations, business systems, or related experience, and is certified in Salesforce. The candidate should have strong Excel skills and experience with data quality, imports, exports, and reporting. Experience in diagnostics, medical devices, life sciences, healthcare, or regulated B2B commercial environments is preferred.

Requirements

• Bachelor’s degree in business, Marketing, Information Systems, Analytics, Computer Science, Life Sciences, or related field
• 5-7 years of CRM, Salesforce administration, sales operations, commercial operations, business systems, or related experience
• Salesforce certification required
• Hands-on Salesforce administration experience with users, permissions, fields, page layouts, flows, reports, dashboards, and data management
• Power BI, Salesforce Sales Cloud, Salesforce Experience Cloud, or integration support experience preferred
• Strong Excel skills and experience with data quality, imports, exports, and reporting
• Experience in diagnostics, medical devices, life sciences, healthcare, or regulated B2B commercial environments preferred

Benefits

• Medical
• Dental
• Vision
• 401k
• Holiday pay
• Vacation

Tagged as: CRM Administration