CRO Manager

Role Overview

We’re looking for a CRO Manager to own and improve one of the most important journeys at Juniper: how prospective patients move from their first visit to our website through to starting treatment. You’ll combine data, experimentation and a deep understanding of customer behaviour to make that journey simpler, clearer and more effective.

What You Will Do

Own conversion across the funnel, build and run experimentation roadmap, diagnose where customers are dropping out, design rigorous experiments, turn experiments into decisions, understand the customer behind the numbers, lead conversion-focused creative execution, partner with Engineering and Product, connect acquisition and conversion, build new conversion journeys.

Why It Might Be a Fit

You’ll have meaningful ownership of the problem, with the data to understand it, the creative and technical partners to execute against it, and the opportunity to directly influence how quickly Juniper grows.

Requirements

• 5+ years of experience across CRO, experimentation, digital optimisation, product growth, or a similarly quantitative digital role
• A track record of owning and improving digital conversion funnels, with clear examples of measurable commercial impact
• Strong hands-on experience designing and running A/B and multivariate experiments
• Strong analytical instincts
• Experience working with Analytics or Data teams to build robust measurement and attribution frameworks
• Strong customer judgement and an understanding of how UX, messaging, friction and behavioural psychology influence conversion
• Experience working closely with Design, Copy, Engineering and Product to turn hypotheses into shipped experiences
• Strong commercial judgement and an ability to connect individual funnel metrics to broader business outcomes
• Experience in healthcare, subscription businesses or considered-purchase journeys is useful, but not essential

Benefits

• Dental insurance
• Vision insurance
• Health insurance
• Parental leave
• Miscarriage leave
• Health, professional development, and personal days
• Employee Assistance Program
• Learning budgets
• Conferences
• Certifications
• Peer shadowing
• Global knowledge-sharing culture
• Catered wellness talks
• Exercise classes
• Free barista coffees
• Funded social clubs
• Quarterly rooftop parties