Customer Success Manager – Performance Marketing, AI & Automation

Role Overview

Eulerity is hiring a customer-facing Customer Success Manager to own client relationships and drive growth. The role requires experience in account management, digital marketing, and client strategy. The ideal candidate will have a track record of growing accounts, not just keeping them, and be comfortable turning performance data into a clear narrative and concrete recommendations.

What You Will Do

Own a portfolio of multi-location and franchise brands, run a high-touch onboarding process, build and lead campaign and business reviews, develop customized marketing plans, and find and close expansion opportunities.

Why It Might Be a Fit

The ideal candidate will have 3+ years of experience in account management, digital marketing, or client strategy, a track record of growing accounts, and strong communication skills. They will be able to educate and train clients, hold a room with senior stakeholders, and navigate hard conversations without losing the relationship.

Requirements

• 3+ years in account management, digital marketing, or client strategy
• A track record of growing accounts, not just keeping them
• Hands-on familiarity with paid digital channels: Google Ads, Meta, Display, YouTube, or similar
• Experience working with multi-location or franchise brands is a strong plus
• Comfort turning performance data into a clear narrative and a concrete recommendation
• Strong communication skills; able to educate and train clients at varying levels of digital sophistication, hold a room with senior stakeholders, and navigate a hard conversation without losing the relationship
• Highly organized, with the ability to manage multiple priorities in a fast-moving environment without things slipping
• Proficiency with Excel, PowerPoint, and Word
• Out-of-the-box thinker with a problem-solving, consultative approach

Benefits

• Comprehensive benefits
• Medical
• Dental
• Vision
• Unlimited PTO
• Commuter benefits
• 401(k) with company match
• Summer Fridays