Strategic Sales Operations Lead

Hybrid Full TimeBoston, Massachusetts, United StatesezCater, Inc

Role Overview

The Strategic Sales Operations Lead is responsible for high-impact strategic initiatives that shape how our sales organization operates and grows. You’ll partner closely with Sales Operations leadership, lead complex cross-functional projects, build scalable processes and governance, and turn data into clear, actionable recommendations.

What You Will Do

Partner with Sales Operations leadership to translate strategic goals into analytical frameworks and project charters, leading deep-dive analyses on coverage, pipeline health, and motion performance. Own end-to-end delivery of large, cross-functional initiatives – GTM resets, new role/motion launches, coverage redesign, incentive changes – from problem definition through implementation and measurement.

Why It Might Be a Fit

You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony.

Requirements

  • 5-8+ years in sales operations, sales strategy, revenue operations, consulting, analytics, or related roles
  • Experience partnering directly with senior leaders (Sales Directors, VPs, Finance) on strategic decisions
  • Strong analytical capabilities with proven expertise in building and interpreting CRM reports, as well as leveraging complex datasets to extract key insights
  • Ability to design and interpret models related to territories, capacity, funnel performance, or incentives
  • Familiarity with AI-powered sales/GTM tools and curiosity for where automation can improve efficiency and data quality
  • Excellent written and verbal communication skills, with the ability to turn complex analysis into clear narratives for executives and ICs alike
  • Strong facilitation and cross-functional influence skills — comfortable driving alignment across groups with competing interests
  • Highly organized, systems-oriented thinker, comfortable with ambiguity and biased toward scalable solutions over one-off fixes

Benefits

  • Market competitive salary
  • Stock options
  • 12 paid holidays
  • Flexible PTO
  • 401K with ezCater match
  • Health/dental/FSA
  • Long-term disability insurance
  • Mental health and family planning resources
  • Remote-hybrid work
  • A tremendous amount of responsibility and autonomy
  • Wicked awesome co-workers
  • Employee meal program

To apply for this job please visit job-boards.greenhouse.io.


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