Role Overview
The Senior Campaign Operations Manager is a pivotal role responsible for taking operational delivery across CRM, Promotional Operations and Front-End Content & Merchandising to a new standard, giving the business and senior leadership genuine confidence in what’s being built, executed and delivered across every owned channel and touchpoint.
What You Will Do
Delivery accountability & operational control, incident management & operational resilience, standards, governance & compliance, team leadership & capability building, and cross-functional partnership.
Why It Might Be a Fit
The role requires 6+ years in CRM, campaign or promotional operations, delivery management or lifecycle marketing, including proven experience leading and developing a team.
Requirements
- 6+ years in CRM, campaign or promotional operations, delivery management or lifecycle marketing
- Proven experience leading and developing a team
- Hands-on working knowledge of CRM or promotional bonusing platforms
- Proven experience leading incident response, on-call governance or escalation frameworks for live activity
- A track record of designing or improving operational processes, controls, service levels and performance reporting
Benefits
- Dental insurance
- Vision insurance
- Health insurance
- 401(k) or pension plan
- Paid time off
- Wellness programs
- Visa sponsorship
- Relocation assistance
To apply for this job please visit job-boards.greenhouse.io.
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