Customer Experience Manager

Role Overview

The Customer Experience Manager is responsible for ensuring all crew members are providing a WOW experience to customers, leading front-end operations, and maintaining store cleanliness.

What You Will Do

Responsibilities include training crew on customer service, leading store to achieve customer service score goals, and performing store manager duties in absence.

Why It Might Be a Fit

The ideal candidate will have 2+ years of management experience, excellent communication skills, and the ability to multi-task and maintain composure under pressure.

Requirements

• High School Graduate or equivalent
• College experience preferred
• Minimum 2 years of management experience
• Excellent verbal and written communication skills
• Ability to multi-task
• Creative thinking
• Ability to maintain composure under pressure

Benefits

• Health coverage
• Financial and personal wellness
• Dental insurance
• Vision insurance