Senior Salesforce Administrator

Role Overview

The ideal candidate will have 10+ years of Salesforce administration experience, a strong ability to design solutions, and expertise in Salesforce ARM (Agentforce Revenue Management).

What You Will Do

Manage and maintain Salesforce configurations, security settings, workflows, and automation to optimize system performance. Analyze business needs and design scalable, high-quality Salesforce solutions.

Why It Might Be a Fit

The role requires strong business-level communication skills, capable of working with stakeholders across the organization, and experience with flows, permissions, sharing rules, custom objects, and validation rules.

Requirements

• 10+ years of Salesforce administration experience in complex environments.
• Salesforce ARM/RCA experience is highly desirable.
• Strong ability to design and implement scalable Salesforce solutions.
• Business-level communication skills, capable of working with stakeholders across the organization with strong English business communication skills both oral and written
• Degree in Computer Science or a related field (preferred)
• Experience with flows, permissions, sharing rules, custom objects, and validation rules
• Experience with writing/creating Apex, Visualforce, and Lightning Components is a plus
• Strong understanding of SFDC Governor Limits and knowledge about how to monitor them is a plus
• Understanding security controls and related policies and functionality such as Shield and or similar 3rd parties that connect to SFDC is a plus
• Salesforce Administrator and ARM/RCA certifications are highly desirable.
• Data Management: Proficiency in data management tools like Excel Connector, Data Loader, Demand Tools, Excel and VBA Macros creation in Excel
• Experience with Data 360 Cloud is a big plus
• Experience with configuring and setting up AgentForce is a big plus
• Understanding of Channel model business is a plus

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life and disability insurance
• 401(k)
• 11 paid holidays
• Vacation time
• Sick time
• Comprehensive leave program

Tagged as: CRM Administration, Salesforce