Senior Salesforce Administrator I

Role Overview

The Senior Salesforce Administrator I will own the configuration, stability, and scalability of Salesforce Sales Cloud and Salesforce Revenue Cloud, ensuring accuracy across account management, opportunity management, quoting, ordering, and contracting. The role requires both technical acumen and strong problem-solving skills, with experience supporting multiple Salesforce environments or working in consulting highly valued.

What You Will Do

Provide day-to-day Salesforce Sales Cloud and Revenue Cloud support, including troubleshooting issues, answering user questions, and resolving support tickets with a focus on root-cause fixes. Manage new user setup, deactivation, and updates to profiles, permission sets, and permission set groups in line with Salesforce best practices. Perform data imports, updates, and cleanup activities using tools like Data Loader and Inspector, ensuring accuracy, integrity, and compliance with business rules.

Why It Might Be a Fit

The ideal candidate will be a collaborative communicator across technical and business teams, proactive and detail-oriented with a bias toward action. They will thrive under pressure and adapt to changing priorities, with analytical, curious, and eager to optimize processes.

Requirements

• 4+ years of Salesforce administration experience, including 1+ years hands-on Revenue Cloud administration
• Deep understanding of Revenue Cloud architecture (Advanced Approvals, Bundles, Rules, QCP)
• Familiarity with Salesforce Billing and revenue operations processes (highly desirable)
• Experience with sandbox management, deployments, and CI/CD tools (Gearset, Copado)
• Strong foundation in Salesforce Sales Cloud (custom objects, flows, validation rules, profiles/permission sets)
• Proficiency with SOQL, Excel/Google Sheets, and Data Loading tools
• Experience with Document Generation (preferably Conga Composer)
• Certifications (preferred/plus): Salesforce Certified Sales Cloud Consultant, Salesforce Certified Revenue Cloud Specialist, Salesforce Administrator and/or Advanced Admin, Salesforce Billing Specialist Superbadges, Conga Composer certification (plus)

Benefits

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• Snacks in the office

Tagged as: CRM Administration, Salesforce