Head of GTM Operations

Role Overview

The Head of GTM Operations will own the GTM platform, commercial ontology, and operational metrics, responsible for defining and maintaining the global customer data model, owning HubSpot administration, and building and maintaining the integrations with product usage data, finance/billing systems, and partner platforms.

What You Will Do

The role involves defining and maintaining the canonical funnel stages, instrumenting and publishing stage-to-stage conversion rates, setting pipeline hygiene standards, and owning the sales velocity model and its underlying metrics.

Why It Might Be a Fit

The ideal candidate will have experience owning GTM Ops, RevOps or revenue systems at a globally distributed company with multi-product growth, and will be passionate about AI and have hands-on fluency with HubSpot, Segment, Braze, SQL, dbt, and warehouse pipelines.

Requirements

• Experience owning GTM Ops, RevOps or revenue systems at a globally distributed company with multi-product growth
• Hands-on fluency with HubSpot (or Salesforce), Segment, Braze, SQL, dbt, and warehouse pipelines
• Track record of hiring and developing GTM Ops talent
• Passion for AI, shown through hands-on building, prototyping, or side projects
• Default to building over requesting
• Confident in your thinking and open to being wrong

Benefits

• Healthcare
• Dental insurance
• Vision insurance
• 401k with 3% company match
• Annual learning and development budget
• Health and wellness allowance
• Home office budget
• Paid primary parental leave
• Paid secondary parental leave
• Fertility support
• Work from anywhere per year
• Equity